McGregor and Whitney on “making the numbers”
The exciting game of “making the numbers.” In Freedom, Inc. we wrote: “Because you get what you measure, your measurement becomes the performance. And before long, rather than boosting your firm to ever-faster growth and ever-higher profitability, you have...
Deming on invisible costs and other figures
Running a company on visible figures alone We have written in Freedom, Inc. on the invisible costs of traditional companies and illustrated it through the costs of the workplace stress. Of course, there are others and the early exponent of those was Deming. Here is a...



