


Courtesy not authority to guide people in London
Here is an interesting op-ed “A more inclusive fabric” by the New York Times editorialist Roger Cohen from March 11, 2012. It seems that courtesy and civility can guide people behavior not only in some companies (such as Freedom Incs.) but in this jungle...
The Brains Behind Self-Management: Why We Are All Self-Managers By Paul J. Zak Synaptein’s Spring 2012 issue (published by Morning Star’s Self-management Institute) has an article by a Californian neuroscientist Paul Zak. Zak begins with Peter Drucker and...

Deming, Total Quality, and the Fundamental Respect for People
Edward Deming is known as the father of the quality movement. TQM became a fixeture of many industrial and non-industrial companies. Yet, according to studies two thirds of companies consider that TQM hasn’t met their expectations. Is it TQM’s or Dr....