Toyota won’t waste its crisis—unlike the others

Toyota Way and Win: “Good enough never is” + “Respect for people” Here’s what we think about Toyota’s latest crisis: They handled the PR crisis management badly, not being open enough fast enough and not giving a full meaning to their act....

How managing stifles initiative and prevents joy

Psychologists on the impossibility of management—even for NINA puzzles The University of Rochester psychologists Edward Deci, Richard Ryan, and their associates carried, perhaps, the most ambitious contemporary theoretical and empirical research on motivation. They...

Incentive plans: Addictive for people and ruinous for companies

Taleb and Whitney of why incentives are just another sick game A big bank announced its annual profits—not very big this year—with a whole third of those going as bonuses for traders. Traders ususally make many jealous and some outraged. They shouldn’t. Listen to the...

The Fayetteville Observer on people

Your people are your greatest asset by Sid Gautam 9 FEBRUARY  2010 During the last 20 years we have seen time and again that the bigger the corporation is, the worse it performs. One of the reasons for the inefficiency is the culture of the most unproductive...
McGregor and Whitney on “making the numbers”

McGregor and Whitney on “making the numbers”

The exciting game of “making the numbers.” In Freedom, Inc. we wrote: “Because you get what you measure, your measurement becomes the performance. And before long, rather than boosting your firm to ever-faster growth and ever-higher profitability, you have...