Our Feb. 22 comment in the UK magazine People Management
Hierarchies – accepted by most as the ‘normal way’ of running a business – are unnatural, since they are counter to universal human needs. The hierarchical workplace as we know it today emerged during the industrial revolution, because work had become complex and required coordination. Bureaucracy developed because managers got tired of repeating rules; they wrote them down and they became enshrined.
Read the full article here