In traditional companies for 2 engaged employees there is one disengaged — in world-class ones for every 10
Gallup’s employee engagement work is based on more than 30 years of in-depth behavioral economic research involving more than 17 million employees. Among other findings here is the most striking one:
- In world-class organizations, the ratio of engaged to actively disengaged employees is 9.57:1.
- In average organizations, the ratio of engaged to actively disengaged employees is 1.83:1.
Actively disengaged employees erode an organization’s bottom line while breaking the spirits of colleagues in the process. Within the U.S. workforce, Gallup estimates this cost to be more than $300 billion in lost productivity alone. In stark contrast, world-class organizations with an engagement ratio near 8:1 have built a sustainable model using our approach.